Objective
The purpose of this document is to describe the features supported on the Gift Card platform using Annex Cloud’s Customer Loyalty module.
Gift Card Supported Feature List
Below is a list of features supported on the Gift Card Platform using Annex Cloud.
Loyalty
| Feature Name | Description | Pre-Requisites | Configuration Details | Reference Documents |
|---|---|---|---|---|
| User should be a Loyalty Member | To redeem a gift card, the user must be a loyalty member. Enrollment can be either implicit or explicit. | User should create an account to join the loyalty program. | The store front end should support loyalty program enrollment. | NA |
| Display Reward Eligibility | Displays the available points balance. Display the eligible rewards. | Loyalty points should be awarded to the user. Reward should be configured. |
The site should be configured to support Gift Card setup. The client’s Gift card account should be loaded with sufficient funds. |
NA |
| Gift Card Redemption | Users can redeem their available points for dollars to get a discount. The reward can be redeemed in the form of a gift card by spending points. | User must have an account and available points to use this feature. | The site should be configured to support Gift Card setup. | NA |
FAQ
Q-What is Site ID?
Ans -A Unique ID is assigned to every Gift Card site to integrate with Annex Cloud.
Glossary
NA