Magento Backoffice

Updated at April 16th, 2025

Magento Back Office Features

Feature Name	Description	Reference Documents
Magento Back Office Integration	This feature integrates the loyalty program into the Magento back office, allowing administrators to manage customer enrollment, loyalty points, and more from within the Magento system. It enables seamless synchronization between the Magento store and the loyalty program. Enrolling Customers into a Loyalty Program: Magento back office users can manually enroll customers into the loyalty program. This ensures that even if a customer doesn't sign up online, they can still be added to the program through a call or support interaction. Look Up Customers to Check if They Are Enrolled for Loyalty: Back office users can search for customer profiles to check if they are already enrolled in the loyalty program. This helps ensure that customers who should be part of the program are properly enrolled and can start earning loyalty points. Manually Add or Deduct Loyalty Points for Members: Back office users can manually adjust a customer’s loyalty points balance. This includes adding or deducting points based on various actions, such as correcting errors, awarding points for special promotions, or redeeming points when a customer makes a purchase.	NA