Summary
Annex Cloud’s advanced product performance reports provide a comprehensive view of your products, including average ratings, total reviews, review views, and revenue linked to review content. This offers you valuable insights into how User Generated Content (UGC) impacts your bottom line.
Customers can be segmented based on sentiment and the issues raised in their reviews. Personalized emails can then be sent to directly address their concerns and enhance customer satisfaction.
Reports Settings
Navigation: Reports > Ratings and Reviews
The ratings and reviews report section is associated with the different reports.