• Register a new customer
• Opt-In customer for a Loyalty program

• CSR selects loyalty customer
• CSR adds/deducts points.

A customer should be a loyalty member.

Loyalty points should be present in the customer’s account.

A POS user can see available eligible points for the purchase.

The available points are converted and shown in the appropriate currency value at the time of checkout.

1. The customer should have made a purchase.
2. The product should have a policy of deduction of points on return.
3. The number of points to be deducted must be set by the administrator.

1. A POS user can see the available eligible points for the purchase.
2. The available points are converted and shown in the respective currency value at the time of checkout.

1. The customer should be registered on an eCommerce platform.
2. An eCommerce platform should have a loyalty program.

1. The customer may lose their points if they return any of the items from the last purchase.
2. The points are deducted from their loyalty points balance.

1. The customer should have made a purchase. 
2. The product should have a policy of deduction of points on return.
3. The number of points to be deducted must be set by the administrator.

1. The customer is allowed to make full returns on a recent purchase.
2. For example, if the customer has bought five items and returns five items, then the customer will lose points against five items.

1. Customers should be registered on an e-commerce platform.
2. An E-commerce platform should have a loyalty program.

1. The customer is allowed to make a partial return on a recent purchase.
2. For example, if a customer has bought five items and wants to return two items, then the customer will be losing points against those two items.

1. The customer should be registered on an e-commerce platform.
2. An E-commerce platform should have a loyalty program.

1. A POS user can see the redeemed points in terms of currency.
2. The total amount will be changed as per the utilization of points.