• Register a new customer
• Opt-In customer for a Loyalty program

• CSR selects loyalty customer
• CSR adds/deducts points.

A customer should be a loyalty member.

Loyalty points should be present in the customer’s account.

A POS user can see the available eligible points for the purchase.

The available points will be converted and shown in the respective currency value at the time of checkout.

1. The customer should have made a purchase.
2. The product should have a policy of deduction of points on return.
3. The number of points to be deducted must be set by the administrator.

1. A POS user can see the available eligible points for the purchase.
2. The available points will be converted and shown in the respective currency value at the time of checkout.

1. The customer should be registered on an eCommerce platform.
2. eCommerce platforms should have a loyalty program.

1. The customer may lose their points if they return any of the items from the last purchase.
2. The points will be deducted from their loyalty points balance.

1. The customer should have made a purchase. 
2. The product should have a policy of deduction of points on return.
3. The number of points to be deducted must be set by the administrator.

1. Customers are allowed to make full returns on a recent purchase.
2. For example, if the customer has bought 5 items and returns 5 items, then the customer will lose points against 5 items.

1. Customers should be registered on an e-commerce platform.
2. E-commerce platforms should have a loyalty program.

1. Customers are allowed to make a partial return on a recent purchase.
2. For example, if a customer has bought 5 items and wants to return 2 items, then the customer will be losing points against those 2 items.

1. The customer should be registered on an e-commerce platform.
2. E-commerce platforms should have a loyalty program.

1. A POS user can see the redeemed points in terms of currency.
2. The total amount will be changed as per the utilization of points.