Objective
The purpose of this document is to describe the features supported on Commercetools using Annex Cloud’s Customer Loyalty module.
Supported Versions
| Supported Versions | Certified Versions |
NA |
NA |
NA |
NA |
Commercetools Supported Feature List
Below is the list of features supported on Commercetools using Annex Cloud.
Loyalty
| Feature Name | Description | Pre-Requisites | Configuration Details | Reference Documents |
| Earn points for purchases | When the user makes a purchase on e-commerce, then the user will be rewarded loyalty points corresponding to the chosen loyalty program. | Users should have a loyalty account. | NA | NA |
| Reward info and claim earned reward | Under the Manage rewards tab, users should be able to see the list of earned rewards. Users should be able to claim the reward by clicking the claim button in front of a specific reward. |
Users should have a loyalty account. Users should have earned rewards through purchases. |
NA | NA |
| Load Loyalty Dashboard in My Loyalty under User profile | The user can check the loyalty points, earn, redeem and activity under the Loyalty dashboard of the user’s account. | Users should have a loyalty account. | NA | NA |
| Ability to check potential points / cart calculations | On the product page, users can see the loyalty points they will earn after purchasing that product. | The loyalty program should be activated for the particular product. | NA | NA |
| Get a list of actions and points earned |
When the user clicks on the Action tab of the Loyalty dashboard, the user will see the list of all Loyalty actions performed by him. Users can also see the loyalty points earned (in front of specific actions), by performing those actions. The user also gets the date on which action has been performed by him. |
Users should have a loyalty account. Users should have performed loyalty actions in the past. |
NA | NA |
| Redeem points for the dollar amount on the checkout page and get a discount | On the checkout page, the user converts his/her available points as dollars off on that order and the user gets a discount. |
User should have a loyalty account. User should have atleast one product in the cart. User should have performed loyalty action in the past. |
NA | NA |
| Earn Points for opt in | When the user opts in to the loyalty program, the user is rewarded with some loyalty points. | User should sign up to the e-commerce site. | NA | NA |
| To display points required to purchase the product on the Product category page | When the user opens a product category page, he will see the loyalty points equivalent of the price of that particular product. |
Users should have a loyalty account. The e-commerce website has a loyalty program. |
NA | NA |
| To display points required to purchase the product on the Product description page | When the user opens a product description page, he will see the loyalty points equivalent of the price of that particular product. |
Users should have a loyalty account. The e-commerce website has a loyalty program. |
NA | NA |
| Redeem points as a coupon code on the checkout page | At the time of checkout, the user can get a discount on a particular product by applying a coupon code. |
Users should have a loyalty account. Users should have the coupon code activated. |
NA | NA |
| Lose points on returns | When the user returns a product after purchase, the awarded loyalty points during the purchase will be deducted from the user’s loyalty account. |
Users should have a loyalty account. User should have made a purchase |
NA | NA |
Refer A Friend
| Feature Name | Description | Pre-Requisites | Configuration Details | Reference Documents |
| NA | NA | NA | NA | NA |
Upcoming Features
| Feature Name | Descriptions | Reference Documents |
| NA | NA | NA |
FAQ
Q-What is Site ID?
Ans -Unique ID for every e-commerce site to integrate with AC.
Glossary
| Terminology | Description |
| AC | Annex Cloud |