Objective
The purpose of this document is to describe the features supported on Acoustic ESP using Annex Cloud’s Customer Loyalty module.
Supported Versions
| API Supporting Versions | Certified | AC Loyalty Version |
|---|---|---|
| 2019-10 | Yes | V2, V3 |
| 2021-01 | Yes | V3 |
Acoustic Supported Feature List
Below is the list of features supported on Acoustic using Annex Cloud.
Connectivity
| Feature Name | Description | Pre-Requisites | Configuration Details | Reference Documents |
|---|---|---|---|---|
| Verify Client ID in configuration and update the Client ID configurable fields. | An Annex Cloud administrator can view the current list of Client IDs in the Acoustic ESP configuration. This access facilitates the ability to make edits, deletions, or additions to clients within the Annex Cloud platform. | NA | NA | NA |
| Modify Client ID info to update the configuration. | An Annex Cloud administrator has the ability to modify the details of existing Client IDs in order to ensure that the configuration details of their Acoustic account are updated. | NA | NA | NA |
| Create new Client ID to establish connection with Annex Cloud. | An Annex Cloud administrator has the ability to add a new Client ID into Annex Cloud’s prebuilt configuration settings to establish the connection between the two platforms. The Client ID in Annex Cloud’s prebuilt configuration can be found in the default connectivity settings. | NA | NA | NA |
| Remove existing Client ID. | An Annex Cloud administrator has the ability to delete a Client ID from Annex Cloud. Due to this action, the Acoustic ESP Client ID is removed from the Annex Cloud platform and the connection will be stopped between Annex Cloud and Acoustic. | NA | NA | NA |
| Test connection between Annex Cloud and Acoustic. | An Annex Cloud administrator can perform a test on a new Acoustic connection within Annex Cloud, ensuring its successful establishment within the Annex Cloud system. | NA | NA | NA |
FAQ
Q-What is Site ID?
Ans -Unique ID to every e-commerce site to integrate with AC.
Glossary
| Terminology | Description |
|---|---|
| BO | Back Office |
| BRD | Business Requirement Document |
| AC | Annex Cloud |
| PDP | Product Detail Page |
| PLP | Product Listing Page |
| ESP | Email Service Provider |