Spryker Commerce Features Document

Written By Devin O'Neill ()

Updated at April 15th, 2025

Objective

The purpose of this document is to describe the features supported by the Spryker Commerce platform using Annex Cloud’s Customer Loyalty module.

Supported Versions

Supported Versions Certified Versions
202307.0  -

Episerver Commerce Supported Feature List

Below is a list of features supported on Spryker Commerce using Annex Cloud.

Loyalty

Feature Name Description Pre-Requisites Configuration Details Reference Documents
Implicit Loyalty Account Creation Implicitly enrolling users into the loyalty program when a user creates an account on a loyalty-enabled website.
  • User should create an account.
  • Loyalty-enabled e-commerce website can be configured to enable or disable implicit enrollment.
  • By default implicit loyalty is not enabled.
 NA
Explicit Loyalty Account Creation Enrolling user into the loyalty program ONLY if the user “opts-in” when creating an account on an Loyalty enabled website.
  • User should create an account.
  • User should also opt-in for the loyalty program.
  • This option will be available only if the website is not enabled for implicit loyalty program.
 NA

Award loyalty points after

Signup or Register for Newsletter or custom action

 User will earn loyalty points for signing up for the Newsletter in Loyalty enabled website or for any custom action.
  • User must register for the newsletter.
  • User must perform the custom action.
  • This option will be
    available only if the website
    is enabled for signup for newsletter loyalty action.
 NA
Earn Loyalty Points for Purchase action A user will earn the loyalty points for purchasing the product and earn points.
  • User must have an account.
  • User should perform Purchase Product Activity.
  • User will always get Loyalty points for purchase and this is not configurable.
 NA
Display of Earn Points actions in the Loyalty Dashboard Displays all the actions and its associated points in a dashboard which the user can earn after completion.
  • User have to open the Loyalty dashboard > Earn Points Tab in a Loyalty enabled website.
  • This will always be displayed and is not configurable.
 NA
Display of Activity Tab on the Loyalty Dashboard Displays all the actions performed by the user and their associated points earned. 
  • User have to open the Loyalty dashboard > Activity Tab in a Loyalty enabled website.
  • This will always be displayed and is not configurable.
 NA
Display of Manage Reward Tab in the Loyalty Dashboard

Displays all the Reward related information-

Available Rewards

Earned Rewards

Redeem Rewards
  • User have to open the Loyalty dashboard > Manage Reward Tab in a Loyalty enabled website.
  • This will always be displayed and is not configurable.
 NA
Display of eligible product points on Product Description Page Displays the eligible product points the user will earn after purchasing that product on the Product Description Page.
  • User must have an account.
  • User should go to the product description page.
  • This will always be displayed and is not configurable.
 NA
Display of eligible product points on the Category Page Displays the eligible product points a user will earn after purchasing that product on the Category Page.
  • User must have an account.
  • User should go to the Category page
  • This will always be displayed and is not configurable.
 NA
Redeem Points on checkout page (as coupon code) On the checkout page, user can redeem the available points as a Coupon code and get a discount.
  • User must have an account.
  • User should have available points.
  • This option can be configured.
  • You can enable or disable this feature in the implementation.
 NA
Display eligible points on the Cart page at the checkout User will be able to see the eligible points of the product at the time of checkout.
  • User must be enrolled to Loyalty program.
  • User must go to the cart page.
  • This will always be displayed and is not configurable.
 NA
Update user properties Update user details in Annex Cloud loyalty if the same are updated on the website by the user. This includes personal data such as phone number, first name, last name and so on.
  • User must have an account.
  • User must be enrolled to Loyalty.
  • All the properties will be updated in the Annex Cloud and is not configurable.
 NA
Lose Loyalty Points for Full Return action The user will lose loyalty points for returning some products.
  • User must have an account.
  • User should return all the products purchased earlier.
 NA NA

FAQ

Q-What is Site ID?

Ans -Unique ID for every e-commerce site to integrate with AC.

Glossary

Terminology Description
PDP Product Description Page
PLP Product Listing Page
AC Annex Cloud
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Related Articles

List of Standard Actions

The following is a list of standard action IDs available in our loyalty system. A...

OneView Commerce POS Integration Document

Introduction Annex Cloud is a loyalty program solution provider. Annex Cloud offe...

Gallery Option

Summary Navigation: Products > User Generated Content > Ratings & Revie...

Spryker Integration Implementation

Introduction Spryker – A Composable Commerce Composable Commerce embraces an API-...