Summary

The Annex Cloud’s cartridge contains the Share & Save, Social Q & A, Refer a Friends program, Visual Commerce, Ratings & Reviews, Loyalty & Social Login modules. It also contains the sales tracking script. The Share & Save module provides shoppers with the ability to share the products, on the retail site, with friends across their social networks, and get rewarded by the retail site for their advocacy.

The Social Q & A module provides the feature for the end-user to post a question or answer regarding the specific products on the retailer’s website. It is very helpful in engaging the users more closely with the website by submitting their queries or answering the queries which were asked on the product. It can be used in conjunction with the other tools Annex Cloud provides without any conflicts.

Refer a Friend module is used for referring to friends to buy some product or brand from an e-commerce website. This tool provides a very easy way to utilize social media for the promotion of a product through customers.

The Visual Commerce module provides the feature for the end-user to upload their photos on the retailer’s website using their social networking accounts (i.e. Facebook, Twitter, Instagram, and Flickr) & by using the hard drive. The user will see the uploaded photos on the retailer’s home page image slider & on the gallery page after getting approval from the site admin.

Ratings & Reviews are meant for the collection of user reviews regarding the product & displaying those reviews to other users, which is helpful for the users in their buying decisions.

The Loyalty Program module provides the feature for the end-user to earn loyalty points based on the specific actions which are performed on the client’s website and those loyalty points on featured purchases to get discounts or gift cards.

The Social Login module allows the user to log into the e-commerce website by using their social networking site’s credentials. Social Login will save the user time, which is required to create an account on the e-commerce website. Users feel secure for any transaction on an e-commerce website and feel a seamless shopping experience across all social networks.

The sales tracking script is used to track the orders being placed by the users who have interacted with the Annex Cloud’s modules.

The integration for this cartridge encompasses the deployment of a generic cartridge combined with minor modification of templates inside the storefront code for the cartridge to be fully functional.

Access to any Annex Cloud module will require a subscription to Annex Cloud. Please contact Annex Cloud for details.

Annex Cloud.

http://www.annexcloud.com

info@annexcloud.com

+ 1 (866) 802-8806

Component Overview

Functional Overview

From a user’s standpoint, the Annex Cloud cartridge is a combination of several different features enabled by using different templates available inside this one cartridge. For example, the Annex Cloud cartridge provides the user with the ability to share the merchant site, or a specific product, or a specific category and get rewarded for it and log into the e-commerce sites by using their social network credentials. From a merchant’s standpoint, it comes off as a tool that rewards the loyal customers who share and promote their site or a product and hence direct traffic towards the site.

While the sales tracking script doesn’t provide any additional functionality for a user's sales, it goes along with other modules which use the data captured by the sales tracking script.

Use cases

Share and save

1. The widget appears on the site for a user.
2. The user clicks on the widget and the pop-up appears.
3. This pop-up shows the promotion and users have the choice to share through different social networks or through email.
4. Once the user has shared through the desired mode, the friend or person with whom the link is shared may click on the given shared link.
5. Upon clicking on the shared link with a friend, the original sharer should get the reward or discount coupon code, whichever is applicable, in the email.

Question & Answer

1. The user can see the question and answer section on a specific product page.
2. The user can also ask a question or post an answer.
3. The user can see the question/answer for a given product in the section assigned to social Question & Answer.
4. The user can scroll through pages for the question using the previous and next buttons.
5. The user can sort the question by recently asked, most answered, fewest answered.
6. The user can ask a question about a product by clicking on the Ask a question link available on the relevant product page.

Refer a Friend

1. Refer a Friend link will appear in the footer section of the e-commerce website’s home page.
2. The user clicks on the Refer a Friend link & it will redirect to the Refer a Friend registration page.
3. On this page, the user needs to enter his name & mail address.
4. After entering the required details, click on the start sharing button to refer to the friends on an e-commerce website.
5. After that, Refer a Friend’s sharing section will open.
6. In that, the user needs to select a specific social networking site to share the referral program information.
7. Once the user has shared through the desired mode, the friend or person with whom the link is shared may click on the shared link.
8. Upon clicking on the shared link with the friend, he will be redirected to the specific e-commerce website & will get the coupon code popup.
9. By using that coupon code, a user’s friend may get a discount on the purchase.
10. Once a User’s friend has made a purchase on an e-commerce website through the User’s referral, the user will get a reward in terms of credit or discount on an e-commerce website.

Visual Commerce

1. The user can see the upload button from the gallery page of the website.
2. The user can also see the other photos which are uploaded by another user.
3. After clicking on the upload button, the user will get the option to upload their photos using their social networks.
4. Then the user will choose the photos which he wants to upload, the thank you popup will display after submitting the photos.
5. The user can share the photos which are in the gallery on their social networks (Facebook, Twitter, and Pinterest).
6. When the user clicks on the “Buy Now” button in the image details popup, then the user will redirect to the specific product page.

Ratings & Reviews

1. The user will see the Ratings & Reviews section on the product page of the e-commerce Website.
2. Upon clicking on the Ratings & Reviews tab, all the reviews related to the specific product will be displayed.
3. The user can sort these reviews using the provided sorting options, like Most Useful, Most recent, etc.
4. There is a link provided for writing a review regarding the specific product.
5. Upon clicking on which a Write a Review popup will display, where the user needs to write the necessary information & his review regarding the specific product.
6. After entering all the details, the user needs to click on submit button to submit his/her review.
7. This review is then listed in the reading review section of the Ratings & Reviews module (if the site admin approves the submitted review).

Loyalty

1. The user can see the Enroll or Sign Up link for the Loyalty Program on the client’s website.
2. Upon clicking on the Enroll or Sign Up link, a client’s registration or create an account page will appear.
3. After completion of the registration process, the user will see the dashboard of the Loyalty Program.
4. The loyalty dashboard has three main sections i.e. Earn Points, Manage Rewards & Activity.
5. In the Earn points tab, they will see the actions from which they can earn the points.
6. The user will perform those actions and, according to the specific actions, they will get loyalty points.
7. In the Manage reward tab, users will see the active rewards, and there will be a claim reward link to redeem the active rewards.
8. In the Activity tab, the user will see the actions performed by him.
9. The user will see the Lifetime points which the user has earned from the enrollment date & available points which the user actually has after reward redemption.

Social Login

1. The users will see the login or sign-in or my account link on the header of the Ecommerce Website.
2. After clicking on that Log in or sign in or my account link; the user will get social login buttons.
3. The user will click on their social networking site’s button, then they will get the login window for social networks. The user will enter their social network account credentials into the login window.
4. If the username or password does not match, then an error message will be displayed. “Either the username or password you entered is invalid”.
5. If username and password are synchronized, then the user will get permission for popups from social networks. This popup gets permission from the user to take the user’s basic information. If the user agrees to share their basic information, then they will click on the Okay button.
6. After that, a user’s e-commerce account will be opened.

Sales Tracking

1. Sales tracking is used to track sales and provide reporting and analytics on SocialAnnex.

Limitations

The client must work with their Annex Cloud’s Client Success Manager to obtain the Site ID and other keys to properly configure the Annex Cloud cartridge.

Compatibility

The cartridge is designed for Demandware API version 16.2. Compatibility Mode: 16.2

Configuration

Setting up the Client Site on Annex Cloud

1. Contact your client success manager, to create the Annex Cloud site id & other required keys for your site.
2. Annex Cloud will create the required setup for the different modules (required by you) from Annex Cloud’s client admin.
3. Annex Cloud will provide you with the login credentials for client admin, where you can see & manage the different settings related to the modules activated for you.
4. Follow the steps from the following section to configure the Demandware cartridge.

Configure the Annex Cloud's Demandware cartridge 

Add the cartridge (int_socialannex_v3) to the site cartridge path.

Import the metadata files from socialannex_variables.xml:

Navigate to Administration è Site Development è Import & Export è Import & Export Files è upload & upload the socialannex_variables.xml metadata file.

After that, navigating to Administration è Site Development è Import & Export è Meta Data è Import & import the metadata files from socialannex_variables.xml.

Import the services file from services/services.zip:

Navigate to Administration è Site Development è Site Import & Export è Upload & upload the services file from services/services.zip.

After that, select the uploaded file and click on Import button.

Now, you can see all the services at Administration è Operations è Services.

For Social Login tools only:

Upload the OAuth-Providers file from services/ OAuth-Providers.zip

To upload the file, navigate to Administration è Site Development è Site Import & Export è Choose file and Upload

Select the uploaded file and click on Import button.

Now, you can see the Facebook & Google settings at Administration è Global Preferences è OAuth2 Providers.

You need to create the client ID & secret key of the Facebook & Google application or the same can be provided by the Annex Cloud.

Need to add a screenshot

Setup the Annex Cloud's Modules

Setup Share & Save module on a specific page

To display the Share & Save tool, insert the following code at the end of the homepage.isml file. As shown in the following image.

Code:

<isinclude template="util/modules_socialannex"/>
<issnsv2universal incentiveid="1"
siteid="${dw.system.Site.getCurrent().getCustomPreferenceValue('sasiteID')}"/>

File Path: storefront_core/cartridge/templates/default/content/home/homepage.isml

homepage.isml file

The meaning of attributes included in the above code are as follows:

• incentiveid: Please pass the incentive id which is provided to you. The incentive id may be different for Home page, Category Page, product page & Order Confirmation page.

- siteid: Annex Cloud will provide the unique site id, which needs to be passed at every request.

You can enable/disable the Share and Save widget on the web page by unchecking the “Enable Share and Save” checkbox in the Storefront configuration section.

To visit the Storefront configuration section, follow the path below:
Site Genesis è Site Preferences è Custom Preferences è Storefront Configuration.

Setup Social Q&A module on a specific page

To display the Social Q&A tool, you need to create a new tab as Social Q&A and insert the below code after reviewing tab in the producttopcontent.isml file.

Code:

<div class="tab">
<input type="radio" name="css-tabs" id="tab-6" class="tab-switch">
<label for="tab-6" class="tab-label">${Resource.msg('Social Q & A', 'product', null)}</label>
<div class="tab-content">
<isinclude template="util/modules_socialannex"/>
<issocialqa
siteid="${dw.system.Site.getCurrent().getCustomPreferenceValue('sasiteID')}" />
</div>
</div>

File Path: storefront_core/cartridge/templates/default/product/producttopcontent.isml

producttopcontent.isml file

Setup Refer a Friend module on a specific page

First, navigate to Merchant Tools è Site Preferences è Custom Site Preferences & select Social Annex main configuration option.

After that, check the checkbox for “Activate Refer a Friend”, to activate the Refer a Friend module.

To display the Refer a Friend module, navigate to Merchant Tools è Content è Content Assets and click on account-nav-registered.

After that, select the generaltab and add the following code in the body area of the content file.

Code:

<li><a title="Refer A Friend" href="$httpsUrl(referAfriend-showDashboard)$">Refer a Friend</a></li>

Content file body area

Setup Visual Commerce module on a specific page

First, navigate to Merchant Tools è Site Preferences è Custom Site Preferences & select Social Annex main configuration option.

After that, check the checkbox for “Activate Visual Commerce”, to activate the Visual Commerce module.

Visual Commerce setup has been divided into the following three parts:

• Display a photo gallery on the gallery page with upload photo functionality.
• Display a photo gallery in the slider on the product page.
• Display a photo gallery in the slider, view gallery link on the home page.

Steps to Display Visual Commerce Gallery on a specific page

First, create a gallery page on your site & add the following code on that page in href tag to display the Visual Commerce Gallery.

Code:

<isinclude template="util/modules_socialannex" />
<issavisualcommerce pageid="${dw.system.Site.getCurrent().getCustomPreferenceValue('saVC_GalleryPageId')}"/>

Steps to Display Image Slider on Product Page:

To display the Visual Commerce Image slider on the product page, add the code below at the end of productdetail.isml file.

Code:

<isinclude template="util/modules_socialannex">

<issavisualcommerce pageid="${dw.system.Site.getCurrent().getCustomPreferenceValue('saVC_ProductPageId')}" productid="${pdict.Product.ID}"/>

Note

ü Client needs to provide the product feed to Annex Cloud. The product feed contains product name, id, image URL, category name, attribute etc. So it will be associated with related products.

File Path: storefront_core/cartridge/templates/default/product/productdetail.isml

productdetail.isml file

Steps to Display Image Slider on Home Page

To display the Visual Commerce Image slider on the product page, add the code below at the end of homepage.isml file.

Code:

<isinclude template="util/modules_socialannex" />
<issavisualcommerce 
pageid="${dw.system.Site.getCurrent().getCustomPreferenceValue('saVC_HomePageId')}"/>

File Path: storefront_core/cartridge/templates/default/content/home/homepage.isml

homepage.isml file

Setup Ratings & Reviews  module 

The set up for Reviews and Ratings has been divided into 3 parts.

• Display the review
• Write a review link
• Show average ratings

To setup the Reviews and Ratings tool, you have to follow the steps below:

• First, include the following util file so it will get tag reference.

<isinclude template="util/modules_socialannex"/>

• Pass site id and template id, which are provided by Annex Cloud.
  • Site Id: Enter the site id provided by Annex Cloud.
  • Template Id: Enter the template id provided by Annex Cloud.

Note: ü If there are different categories, then pass the category wise template ids provided by Annex Cloud.

• Insert the CSS by using the following code.

<issaloadcss sasiteid="${dw.system.Site.getCurrent().getCustomPreferenceValue('sasiteID')}" 
satemplateid=" 
${dw.system.Site.getCurrent().getCustomPreferenceValue('saReviewrating_Template_Id')}"/
>

• To display the average rating on the product page, add the following code at the end of productcontent.isml file.

Code:

<isset name="satemplate_id" value="${dw.system.Site.getCurrent().getCustomPreferenceValue('saReviewrating_Template_Id')}" scope="page"/>
<isinclude template="util/modules_socialannex"/>
<issaavgtrigger sasiteid="${dw.system.Site.getCurrent().getCustomPreferenceValue('sasiteID')}" satemplateid="${satemplate_id}" productid="${pdict.Product.ID}" />

In this, we are required the following parameters:

• Site ID: Pass site id provided by Annex Cloud.
• Product Id: Pass all product ids where you want to display the average product rating.

File Path: storefront_core/cartridge/templates/default/product/productcontent.isml

productcontent.isml file

• For displaying Product Reviews, first, include the following util file.

After that, insert the code below at the end of reviews.isml file.

Code:

<div class="product-review" >
<div class="rating">
<isset name="templateid" value="${dw.system.Site.getCurrent().getCustomPreferenceValue('saReviewrating_Template_Id')}" scope="page"/>
<isinclude template="util/modules_socialannex"/>
<issaloadcss sasiteid="${dw.system.Site.getCurrent().getCustomPreferenceValue('sasiteID')}" satemplateid="${templateid}"/>
<issatrigger sasiteid="${dw.system.Site.getCurrent().getCustomPreferenceValue('sasiteID')}" satemplateid="${templateid}" productid="${pdict.Product.ID}" productname="${pdict.Product.getName()}" productimageurl="${imageProduct.getImage('large', 0).getHttpURL()}" producturl="${URLUtils.https('Product-Show', 'pid', pdict.Product.getID())}" productdesc="${pdict.Product.getShortDescription()}" productprice="${pdict.Product.getPriceModel().getPrice()}"/></div></div>

In this code, the following parameters are required.

• Site Id: Pass site id provided by Annex Cloud.
• Template Id: Pass template id according to the category page.
• productid: Pass all product ids.
• productname: Pass all product names.
• productimageurl: Pass all product images URLs.
• producturl:Pass the product page URLs
• productdesc: Pass the product’s description.
• productprice: Pass all product’s prices.

File Path: storefront_core/cartridge/templates/default/product/components/reviews.isml

reviews.isml file

Setup Customer Loyalty Module on a specific page

First, navigate to Merchant Tools è Site Preferences è Custom Site Preferences & select Social Annex main configuration option.

After that, check the checkbox for “Activate Loyalty Program”, to activate the Customer Loyalty module.

Customer loyalty setup has been divided into the following two parts:

• Display Loyalty Dashboard.
• Assign the points for specific action.

Steps to Display Customer Loyalty Dashboard:

Navigate to Merchant Tools è Content è Content Assets & click on account-nav-registered.

After that, select the general tab and add the code below in the content body area, as shown in the following image.

Code:

<li><a title="Your Loyalty Dashboard" href="$httpsUrl(loyaltyProgram-showDashboard)$">Loyalty Dashboard</a></li>

Note: ü When a user Login/Register then it will redirect to My Account page, now the user can see the Loyalty Dashboard link in left side.

Content Body Area

Steps to assigning loyalty points for specific actions:

To assign the points for user registration loyalty action, insert the code below at the end of accountoverview.isml file.

Code:

<isif condition="${pdict.CurrentHttpParameterMap.registration.value=='true'}">
<isinclude url="${URLUtils.url('loyaltyProgram-givePoints','actionId',109,'emailId',pdict.CurrentCustomer.profile.email,'firstName',pdict.CurrentCustomer.profile.firstName,'lastName',pdict.CurrentCustomer.profile.lastName)}"/>
</isif>

Note: ü Action ID will be provided by Annex Cloud.

File Path: storefront_core/cartridge/templates/default/account/accountoverview.isml

accountoverview.isml file

Setup Social Login module on a specific page

To display the social login button, insert the following code at the end of the accountlogin.isml file.

Code:

<isinclude template="util/modules_socialannex"/><issasocialloginstart/>

File Path: storefront_core/cartridge/templates/default/account/login/accountlogin.isml

accountlogin.isml file

Setup for Sale Tracking script

Insert the following code at the end of ReportOrder.isml file.

Code:

<isinclude template="util/modules_socialannex"/>
<issaletracker sadebug="0"/>

File path: storefront_core/cartridge/templates/default/util/reporting/ReportOrder.isml

ReportOrder.isml file

Configuration of the Annex Cloud's Modules

Social Annex Main configuration

Navigate to Merchant Tools è Site Preferences è Custom Site Preferences è Social Annex Main Configuration.

In the Social Annex Main Configuration, fill out the following details:

• Site ID: Enter the site id provided by SocialAnnex.
• Activate Share and Save: To activate Share and Save, check Share and Save checkbox
• Activate Social Q & A: To activate Social Q & A, check Social Q & A checkbox.
• Activate Refer a Friend: To activate Refer a Friend, check the Refer a Friend checkbox.
• Refer A Friend Dashboard Page ID: Enter the Page ID provided by SocialAnnex which will be used in Refer a Friend tool.
• Activate Visual Commerce: To activate Visual Commerce, check the Activate Visual Commerce checkbox.
• Activate Ratings & Reviews: To activate Ratings & Reviews, check the Activate Ratings & Reviews checkbox.
• Cache time: (This is applicable for the Ratings & Reviews module) If you want to cache the cURL call, then define the seconds in this section and select cURL / Ajax setting as default / cURL.
• Activate Loyalty Program: To activate Loyalty Program, check the Activate Loyalty Program checkbox.
• Activate Social Login: To activate Social Login, check Social Login checkbox.

Extra fields to be set for Visual Commerce

First, navigate to Merchant Tools è Site Preferences è Custom Site Preferences è Visual Commerce Config & set the following extra fields.

• VC Home Page ID: Enter the Product Page ID provided by SocialAnnex.
• VC Product Page ID: Enter the Product Page ID provided by SocialAnnex.
• VC Gallery Page ID: Enter the Gallery Page ID provided by SocialAnnex.
• VC Category Page ID: Enter the Category Page ID provided by SocialAnnex.
• Visual Commerce Category Page Type: Enter the page type as "Category".

Extra fields to be set for Ratings & Reviews

First, navigate to Merchant Tools è Site Preferences è Custom Site Preferences è Ratings & Reviews  Config & set the following extra fields

• Reviewrating_Template_Id: Enter the template Id, which is provided by Annex Cloud.
• Select cURL / Ajax: If you want to call it, it should be Ajax based, then you can select Ajax. By default, cURL is enabled.

Extra fields to be set up for the Customer Loyalty Program

First, navigate to Merchant Tools è Site Preferences è Custom Site Preferences è Loyalty Program Config & set the following extra fields.

• Access Token: Enter the access token number provided by Annex Cloud.
• Dashboard Page ID: Enter the Page ID provided by SocialAnnex.

Extra fields to be set up for the Social Login module

After clicking on SocialLoginConfig you have to fill in the following fields.

Social Login Button type: Here you will get two button type options

- For regular button size.

- For small button size.

Enter the button type in this field.

Custom Code

// Same as the setup

External Interfaces

No exposed external interfaces for this cartridge.

Firewall Requirements

The outbound requests will be made through ports 80 and 443.

Testing

Testing for Share & Save:

• Add the template for share and save on the desired page.
• If the widget appears on the given page, the script is loaded fine.
• The third step will be the manual testing of sharing options provided by the widget if the shares appear on the social network feed as expected.
• The email share works differently from other shares, where the shared link is received in the email.

Testing for Social Q & A:

• Visit any product page from your website, click on the social Q&A tab & check that the Question & Answer section is loading or not with the list of question /answer posted on the specific product & also the link for asking a question & submitting a answer.
• To test the Post question functionality, click on the ask a question link, which will open a new popup with required form fields to submit a question. Fill out the required details in the Ask a question popup & click on submit button. Once you submit a question & if it gets approved, then it will appear in the Q&A tab.
• To test the submit an answer functionality, click on the submit an answer link (under the specific question), which will open a new popup with the required form field to submit an answer. Fill in the required details in the submit an answer popup & click on the submit button. Once you submit an answer & if it gets approved, then it will appear under the specific question in the Q&A tab.
• You can test other functionality like sorting questions, pagination, number of question count etc.

Testing for Refer a Friend

• Add the template for Refer a Friend on the desired page.
• If the Refer a Friend module appears on the given page, the script is loaded fine.
• The third step will be the manual testing of sharing options provided in the sharing section.
• In this, check each & every sharing service.
• Check whether the shared content is displayed on a specific social networking site or not.
• Check whether, after clicking on the shared content, it will be redirected to the specific e-commerce website or not.
• Check, after clicking on the Manage reward button or link, will it open the reward section or not?
• In the reward section, check whether the reward claim is working or not.
• Check whether, after claiming the specific reward, it will display a coupon code in front of that reward or not.
• Check whether the coupon code is working properly or not at the time of checkout.
• The email share works differently from other shares. In that, check validation of each field on the email share popup.
• Check whether it shares correct information through mail or not.
• Check that, after clicking on shared content in the mail, will it be redirected to the specific e-commerce website or not.

Testing for Visual Commerce

• Visit the homepage & check whether our Visual Commerce’s Home page slider is loading or not, with all images.
• Visit any product page & check whether our Product page slider is loading or not, with an image related to the specific product.
• Visit the Gallery page & check if the Visual Commerce gallery is loading or not, with all images.
• Check whether the previous & next button is working or not, for Home page slider & product page slider.
• Check the upload functionality with all uploading options from the gallery page.
• Check whether product association or Image detail popup is displayed or not if we click on any image from Home page slider, Product page slider & Gallery page.
• Check whether is the product association popup or image detail popup displaying product images related to the specific image or not.

Testing for Ratings & Reviews:

• Visit the category page on the e-commerce website & check. An average ratings are displayed for each product or not.
• Visit a specific product page of an e-commerce website & check whether the reviews tab is displayed or not.
• Check whether the reviews which are displayed are related to the specific product or not.
• Check if a review is working or not.
• Check each validation in and write a review form.

Testing for Loyalty Program:

• Click on the Register link, which is on DW Storefront Top Right Corner.
• After login, check whether the Loyalty Dashboard is properly visible or not.
• Check whether the user has got the Signup points or not.
• Test whether the user is getting the points for all the listed actions in the Earn Points tab.
• Test after earning specific points whether the reward is activated or not.
• Check whether the user can redeem the specific reward or not.
• Check whether lifetime points & Available Points are displayed correctly or not.
• After placing an order, check whether you have earned the specific number of purchase points or not, which is in the ratio of product prices is $1 = 1 point.
• If the module is responsive for devices, check all the above test cases on devices.

Testing for Social Login:

• You will see the login link which is provided by e-commerce websites.
•  Click that link, then you will now see a SocialAnnex Social networking button.
•  Click on the button for one of the social networks. A new login window will appear asking you for your username and password.
•  After entering the login credentials, you will get the next window for getting permission to access your information. This window will be different for each social network.
• After clicking Agree or Accept, you should be redirected back to my account page of an e-commerce site.
•  To confirm success, you need to look at the following points: 
  1. Website header: at this point, you should have been logged into the e-commerce site, and should, therefore, see a Welcome message with your first and last name in the header. You shouldn’t see the Login and Register links anymore.
  2. Account page: at this point, you should have the account details of your account. Here you will get the basic information of your account.

Testing for Sales Tracking

• Place a test order.
• Complete the checkout process.
• View the source on the order confirmation page, and check whether the following script is present or not:

<script src="//c.socialannex.com/c-sale-track/?site_id={ “SocialAnnex site id” }
&order_id={ “Currently Placed ordereid” }
&sale_amount={ “Current Order Amount“ }&email_id={ “Logged in user’s email” }></script>

Operations, Maintenance:

Data Storage:

Data storage is applicable.

Availability

The Annex Cloud widgets, being asynchronous, gracefully degrades and doesn’t block loading of any page element.

The Annex Cloud Social Login is expected to be up at all times. However, if something should happen and the Social login does not respond, the user will not be able to use social login to an e-commerce account. At that time, the user will have to use the registration method which will be provided by an e-commerce website.

Support

For support, please contact Annex Cloud at info@annexcloud.com or 866-802-8806.

User Guide

Roles, Responsibilities

There are no recurring tasks that need to be fulfilled to get the full potential of Annex Cloud. As long as the confirmation details are correct in your Site Preferences, that is all you’ll need to do.

Business Manager

Within the Business Manager under Custom Site Preferences, Annex Cloud modules will be displayed. The merchant must enter information about the following attributes:

• Site ID: Site id which is provided by Annex Cloud.
• Share & Save checkbox: Check the Share & Save checkbox to enable Share and Save on site.
• Social Q & A checkbox: Check the Social Q & A checkbox to enable Social Q & A on site.
• Activate Visual Commerce: Check the Visual Commerce checkbox to enable the Visual Commerce module.

After checking the checkbox, set the following extra field in Visual Commerce Configure, which are Home, Product, Category, Gallery Page ID, which Annex Cloud will provide you fields.

• Set a category page type as a category.
• Refer a Friend Checkbox: Check the Refer a Friend checkbox to enable the module on an e-commerce website.
• Ratings & Reviews Checkbox: Check the Ratings & Reviews checkbox to enable the Ratings & Reviews module.
• Activate Loyalty Program checkbox: Check the Activate Loyalty Program checkbox to enable the Loyalty Program on site.

After checking the checkbox, set the following fields in the Loyalty Program Configure section:

Access Token: Enter the Loyalty Access Token provided by Annex Cloud.

Dashboard Page ID: Enter the loyalty dashboard page id provided by Annex Cloud.

• Social Login checkbox: Check the Social Login checkbox to enable Social Login on site.
• Social Login Button Type: Select the button type which you want to display on the site.
• Enable Page Caching: If you want to enable cache for Ratings & Reviews Tool calls, then you have to select Enable Page Caching at Administration è Sites è Manage Sites è <Select your active site> è Click on Cache tab.

Storefront Functionality

NA

Known Issues:

No Known Issues.

Release History