Reward Notification Settings

Written By Devin O'Neill ()

Updated at April 23rd, 2025

Summary

  • Send email notifications to encourage loyalty members' participation in the program.
  • An email is sent to loyalty members when they redeem their loyalty points.
  • Loyalty members can easily access their reward codes, and use them on their next purchase.

Navigation : Products > Select Your Template > Select Template

Select the appropriate template and click the View icon from the Action tab as shown in the following image.

Navigation: QA_temp_ 1 > Additional Loyalty Settings

Navigation: Additional Loyalty Settings > Reward Notification Settings

Configuring Reward Notification

  • Export: Administrators can export a CSV or Excel format list of all emails sent to loyalty members.
  • Status: Manage email notifications through the system using the Status field. To enable email notification, click Status ON.
  • Edit: Click the icon in the Edit field to edit the email notification settings.


Editing Email Notification Settings

Click the Edit icon, a popup window appears to edit the existing notification settings.

Fields and Descriptions

Field Description
From Name Enter the name of the administrator sending the notification to loyalty member.
From Email Enter the administrator email ID from which the notification will be sent to loyalty member.
To Email Enter the loyalty member email ID that will receive the notification.
CC, BCC Enter the email ID of the loyalty member and additional email addresses that will receive notification.
Email Subject

Enter the subject of the email.

For example: Thanks For Redeem NEW _ 2 - #REWARD_NAME#

Email Body Administrator defines the body of the email by using templates or attributes based on the loyalty program.

Click Save.