Summary
- Coupon groups are a loyalty feature in which a specific group in Annex Cloud is assigned a number of coupon codes.
- There are two types of coupons in this loyalty program: Reward and Product coupons.
- Refer to the Multi Template for further information about the Multi-Templates selection.
Navigation: Products > Additional Settings > Coupon Groups
Capabilities
Configuration Fields and Explanations:
| Field | Description |
| Add new coupon group | New coupon group can be added using this tab in the loyalty program. |
| Filter |
Enter the Coupon Name and select Module Name from the drop-down list as Loyalty Program, and click Search for the result.
|
| Export | Admin can export the details of the coupon using CSV format and excel format. |
| Coupon Name | Enter the name of the group. |
| Default Coupon | This is optional but can enter the default name of the coupon. |
| Module Name | By default, the Module is set as a Loyalty Program. |
| Update Date | Date on which coupon code was assigned to the group. |
| Total Coupons | Display total number of coupons available for a particular group. |
| Used Coupons | Display number of coupons used by the group. |
| Available Coupons | Display the number of available coupons after using them. |
| Actions | In the action tab admin can edit, delete, download the remaining code, and download the allocated codes of the user. |
Creating New Coupon Group
Using this functionality, the admin can add a new coupon group.
Configuration Fields and Explanations:
| Field | Description |
| Select Product | Select product as Loyalty Program. |
| Coupon Type |
Select Coupon Type as Reward Coupon or Product Coupon, depending on the marketers.
|
| Coupon Group Name | Enter the name of the group. |
| Default Coupon | If required, enter the default coupon name. |
| Upload Coupons | Admin can upload a list of coupon codes for a particular group. |
| Usage Limit |
The redeemed coupon can be reused until the set usage limit has been reached. The duration of the usage can be days, week (Mon-Sun), month, year, Anniversary year, lifetime, and calendar (set the date range from date to date).
Info: The usage limit for a coupon code can be viewed through the “GET: /users/{id}/usedreward“ API. This API displays the total usage limit, the number of times the code has been used, the remaining count, and other relevant information. If the marketer sets the usage limit to two times a day. It means the coupon code can be used twice a day. |
| Reward Code Expiration |
If ON is selected, the Expiration Starts From and Reward Expire in options appear.
|
| Expiration Starts From |
Select the option from the drop-down list.
|
| Reward Expire in |
If the Code Upload is selected, the Calendar option appears. The user specifies a date when the uploaded code will no longer be valid or accessible.
If the Code Claim option is selected, the Rolling option appears. The user specifies the number of days for the code's expiration.
|
| Allow Duplicate Reward Codes | Admin can decide whether to duplicate the reward codes for that group. |
| Low Coupon Alert Count | If the availability of coupon codes falls below a specified threshold, the alert email is triggered to the users mentioned in the Alert Sent To field. |
| Alert Sent To | Enter the alert email address to whom mail has to be sent. |
