September 2023 Release Notes

Written By Devin O'Neill ()

Updated at April 24th, 2025

This document covers all product updates included with the September 2023 Release issued on September 4, 2023.

Additional Loyalty Settings

Area Update Summary Value
Reward Section Settings Credit To Currency Value with Decimal Values A change has been made to the Credit to Currency Ratio in the Reward Section Settings to display the currency value of available points up to 5 decimals. You have the ability to display the currency value of available points to a set number of decimals, up to 5 places.

APIs

Area Update Summary Value
Error Codes Failed Order Exception Handling with Precise Error Messages The Order API error messages and error codes have been updated to be more specific about the reason an order failed to process. You will have more specific information regarding why an order failed so that you can take the necessary action quickly to resolve the issue.

Reports

Update Summary Value
Store Order ID and Source for Credit Activity The Order ID and Source (where the order was placed) will now be stored for orders purchased with credit. Previously, this data was only stored for debit transactions. The order data available in Reports will now reflect credit and debit activities equally to give a holistic view of members' order activity.


Segmentation

Update Summary Value
Campaign Benefit from Multiple Orders An update has been made to the Segmentation functionality to allow members who have met the segment criteria across multiple orders to be eligible for the segment and able to receive campaign benefits. With this update, you will be able to create more dynamic campaigns and meet a wider range of use cases.
New Segment Condition: Order Source 'Order Source' has been added to the list of Segment conditions. This refers to the 'Source' field in the Order API. This update will allow you to further segment members to create more targeted campaigns.


Super Admin

Update Summary Value
Apply Ratios to Flat Point-Based Products in the PCM

The flag, 'Apply all ratios in Flat Points', will enable those whose products in the PCM are using Flat Points to apply the Tier Ratio, Purchase Ratio, and Campaign Ratio to those Flat Points.

For example:

Quantity x Flat Points x Campaign Ratio

This will allow you to easily create campaigns for programs that use flat points by SKU.